LiveRate chat
guest communication on messaging

We connect hotels and guests via messaging.

Chat with ease.

Let guests message you by incorporating our chat widget onto your website. It is easy to use, perfect for mobile, and fully customizable so that you can begin talking to guests immediately.

  • direct bookings – offer direct bookings with real-time availability via messaging.
  • additional service – guests can interact on all different stages with you within their favorite app. From ordering room-service to asking for this second towel on the pool.
  • concierge service – make it easier for guests to reach out, and provide them with exceptional, real-time service on all of their favorite messaging platforms.
  • chatbot support – our system will answer requests automatically, so you have more time to focus on the personal experience.
  • more revenue – increase your RevPAR by letting guests book extras within messaging – from room-service to SPA appointments.
  • impressed guests – encourage repeat business with great service and marketing.

Improve Operations.

Automate responses and forward tasks within one simple platform to save time and keep your guests informed.

How does it work?

Single Inbox

Our platform makes it simple for your staff to automate responses to common requests, personally respond to more complex questions, track conversations, and forward special requests to the right department.

Regardless of the guests device or messaging app – LiveRate chat consolidates all chats into one single inbox for the hotel.

Automated responses via chatbots

Our platform makes it simple for your staff to automate responses to common requests, personally respond to more complex questions, track conversations, and forward special requests to the right department.

Pricing

start
free get button

  • connection to Facebook Messenger
  • connection to Telegram
  • single inbox for hotels
  • multi-language
  • mobile- and desktop-ready

30day trial
pro
€ / p.m.150 start trial

  • connection to Facebook Messenger
  • connection to Telegram
  • single inbox for hotels
  • multi-language
  • mobile- and desktop-ready
  • automated responses / chatbot
  • connection to 3rd party booking engines
  • Support / Account Manager